sales@fleximake.com.au

Order Tracking

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a direct link to the courier's website.

You may also receive a direct email notification from the courier with tracking updates and delivery progress.

You can track your order using one of the following methods:

·         Shipping Confirmation Email
Click the tracking link provided in your shipping confirmation email to view real-time updates on your delivery status.

·         Customer Account
If you have an account with us, log in to your profile, navigate to "My Orders", and select the relevant order to access tracking details.

·         Courier Website
Enter your tracking number directly on the courier's official website to view the latest delivery updates.

Important Notes

  • Tracking information may take up to 24 - 48 hours to become active after dispatch. If more than 48 hours have passed since dispatch and your tracking number still shows no information or returns an error message, please contact our support team with your order number. We will verify the status with the courier and provide an update.
  • Delivery updates are managed by third-party courier services and may occasionally experience delays.
  • If you experience issues with tracking, please contact our support team for assistance.

Delays & Exceptions

Processing or dispatch may be delayed in the following circumstances:

  • Payment verification or fraud checks
  • Out-of-stock standard products — we manufacture these to order, typically within 3 business days (we will notify you if additional time is required)
  • Incorrect or incomplete shipping address provided at checkout
  • Public holidays or courier service disruptions

If your order is delayed beyond the standard processing time, we will contact you via email as soon as possible.

Contact Us

If you have any questions about order tracking, please contact us:

Email: sales@fleximake.com.au
Phone: 03 8722 2228 (VIC) | 02 8610 2228 (NSW)

Or visit our contact page: [Contact Us]

 

 

 

FlexiMake eStore

Coming Soon — Vehicle Compatibility Checker

We’re building a smart fitment tool that will allow you to choose your vehicle (Year, Make, Model, etc.) and instantly view all compatible water or fuel bladders. This will help you avoid guesswork, compare options, and ensure you pick the perfect fit for your setup.