FAQ’s

We try to keep all of our standard models in stock. All in-stock will be ship within the same business day or within 1-buisness day from the time the order is placed. Otherwise, they can take up to 2-3 business days in manufacture. Custom orders can take between 5-10 business days in manufacture. Transit times to most Metro areas are between 3-5 business days, regional areas can take few days extra. To arrange express potage on any of our item(s), or for any queries please contact us on 03 8772 2228.

All items weighing less than 22kgs, Fleximake will use Australia Post as the primary shipping method. All products applicable to FREE standard shipping, will be shipped via Australia Post standard service. We can ship these to Post Offices, PO Boxes, Caravan Parks, etc. If you wish to arrange express postage or courier service, please contact us on 03 8772 2228.

Yes, if you are local, you are more than welcome to come have a look and purchase from there. We are located at No.19 Zilla Court, Dandenong South VIC 3175. Please be mindful that we may not have all the products in stock. Always call before making a trip down.

Yes, you can cancel an order you placed for a standard product. You will need to contact us immediately. However, keep in mind, if the item has already been dispatched and you still wish to return your item for a refund, the return postage will be at your own cost. Your product may also subject to a restocking fee. Custom orders cannot be cancelled following the confirmation/ payment. See our return policy page for more details. You can contact us on 03 8772 2228. We are only open on weekdays during business hours.

You can either fill in the “contact us” form on our website. Or call or email us on 03 8772 2228/ sales@fleximake.com.au.

Yes, we work with government agencies and government sub-contractors such as local councils and agricultural departments. If you are a government official or sub-contractor looking for product, please contact us at sales@fleximake.com.au.

Yes, Fleximake will provide discounts on large quantities of orders. For more info, please contact us at sales@fleximake.com.au.

Yes, all the drinking water bladders are POTABLE (drinking water safe), tested up to Australian standards. AS4020 compliant- this tests for plastic for use in contact with drinking water. All the drinking water bladders have “DW” at the front of their product code.

Not necessarily. The standard bladder comes ready to be used as it is. The water can be gravity fed. Depending on how far away you are positioning the bladder from the tap, you may require an extra length of hose. However, for faster fill and empty, a 12V pump can be used with our bladders. If you have any questions regarding the water bladder or the pump, please contact us on 03 8772 2228 or email at sales@fleximake.com.au.

Yes, all the box and low-profile models come with eyelets above the bladder, which you can feed a rope through and secure down to your seat railings, bottom of the tray, etc. When used in your tray, it is recommended that they are supported on all four sides to prevent it from rolling around. For more info, please contact us on 03 8772 2228.

Yes, we have NON-POTABLE (graywater) bladder tanks. These would have “GW” at the front of their product code.

No, we do not recommend using graywater or fuel bladders to be used for drinking water. These are NOT suited for human consumption.

Yes, our fuel bladders are petrol compatible.

Yes, we manufacture fuel bladders to suit. For more info, please contact us on 03 8772 2228.